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COVID-19 Update


Royal Mail Still Open for Business

Royal Mail continuing to deliver orders across the country though despite their best efforts some services may be disrupted.

They have provided guidance to their workings (both delivery and sorting) in line with Public Health guidelines to help reduce the spread of COVID-19 to staff and customers. However, they are experiencing a reduces workforce due to illness and self-isolation which may result in reduced services and delays in certain areas.

For further details visit the Royal Mail Site at

Extended Return Policy

We've extended our returns policy to 60 days to encourage fewer people to take non-essential trips.For full details on our returns policy visit


Stores Closed

Currently, all our physical stores are closed due to the latest UK policy. Because of this, we will be unable to offer 'Collect in Store' as a delivery option. 


Online Orders

Online orders are still being accepted and shipped the next or same working day. However, the may be delays in shipping caused by the Royal Mail. There are keep everyone up-to-date with the latest on their website. For detail click here


Future Updates

We will continue to update this page as and when the situation changes. Please be patient as we work to process your orders. 


If you have any questions please send us a message on our Contact Us page or call 01706 623 433 and our customer service team will do their best to answer any questions you may have.