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This page and any pages/documents referred to within outline the terms and conditions on which you use this Website (www.loofes-clothing.com) and any goods or services we supply to you.

Please read the terms and conditions carefully before continuing to use our order any good from our website. You should understand that by continuing to use the site or by ordering any products or services, you agree to these terms and conditions.

Who we are

  • www.loofes-clothing.co.uk is owned and operated by Armclaim Limited trading as Loofe's Clothing
  • Company Registration Number: 02388444
  • Registered office: Reedhams House, 31 King St. West, Manchester M3 2PJ
  • VAT no. 519238243
  • EORI number: GB519238243000


Information will remain private and be stored on our database. However, information may be used by Armclaim Limited in line with our privacy policy to improve your shopping experience, enabling us to handle your order, deliver products, process payments and alert you to promotional offers. For full details see our privacy policy.


We will release account and personal information only when we believe it appropriate to comply with the law, to enforce or apply our Conditions of Use and other agreements to protect the rights, property or safety of Armclaim Limited. This includes exchanging information with other companies and organisations for fraud protection. Please note that Armclaim Limited retains no card data whatsoever on its database.


We do employ other companies and individuals to perform certain functions on our behalf i.e. processing credit card payments, delivering packages, sending mail, and analysing data. They will have access to the personal information needed to allow them to perform their function but may not use it for any other purpose.


We only use secure payment gateways to process payments. Your credit card details are not stored on our database. We take all possible care to protect your personal details but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to the data provided when you placed your order.

Conditions of Use

You may not use this site or any of its content to further any commercial purpose, including any advertising or advertising revenue generation on your own site. You use this site at your sole risk. We reserve the right to deny you access to this site, or any part of it, at any time without notice. If you engage in prohibited activities you could be denied access to the Site on a permanent basis.

Delivery address

Your order will be fulfilled by the delivery date set out in the Order Confirmation or, if no delivery date is specified the order will have an estimated delivery of 2-5 working days after dispatch, unless there are exceptional circumstances.

We may deliver the products in separate shipments. If this is the case you will be informed prior to dispatch.

If the products you order become unavailable or are out of stock, we will inform you of this as soon as reasonably possible and advise you of your right to a refund.

For details on our delivery charges please visit our delivery page. We may change the delivery prices at any time without warning and expected delivery dates are estimates and your order may arrive before/after the stated date during busy periods such a Christmas.


All payments will be made in pounds sterling (GBP) at the point of checkout, orders will not be fulfilled until payment has been received. Customers outside the UK will be responsible for any additional charges, such as currency conversion, duty/import and delivery which may be applied.

The price of any products will be as quoted on our site, except in cases of obvious error. In the event of a pricing error, we are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you a dispatch confirmation if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a miss-pricing.

These prices include VAT if you are shipping to a country where VAT is applicable the UK or an EU member state, but exclude delivery costs which will be added to the total amount due at checkout.

Order Cancellation

Please note that Armclaim Limited reserves the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, if the item ordered is out of stock or if the item has been withdrawn from sale due to quality control reasons. We reserve the right to cancel orders where errors such as price, description and other information have been published by mistake. If anything appears out of the ordinary, please contact us prior to purchasing.

Incorrect items

Please be aware that mistakes can happen and that if any do occur and by error you have received an incorrect item. Please contact us via https://www.loofes-clothing.com/contact-us-i20. We will be willing to resolve the issue either by fully refunding you upon return of the wrong item, Or by sending out the correct item upon return of the incorrect item.

Please note we require proof via a photo of the wrong item.

Governing Law

Armclaim Limited's policies and procedures are in accordance with the Law of England and you submit to the exclusive jurisdiction of the Courts of England. Armclaim Limited trading as Loofe’s Clothing reserves the right to change its policy, notably in line with any revised legislation. Please continue to check our Privacy Policy Statement for any revisions. Your continued use of the site signifies your acceptance of these terms.

Please contact us for a copy of our standard terms & conditions.